![]() We understand delays in transit due to COVID and that sometimes it can take more than 14 days to be delivered to us. We highly recommend having the package scanned into USPS to immediate start tracking, as well as keeping a receipt from USPS for your own tracking. The item(s) MUST be in transit to us within 14 days of return/exchange authorization. ( 14 days to begin return PLUS additional 14 days to ship it back.) We monitor incoming packages by the tracking number. We do not provide return pre-paid labels at this time.Ħ. If you changed your mind on the item, we cannot refund initial/return shipping charges.ĥ. At this time we do not offer refunds on shipping costs. If an error was made on our end, you are NOT responsible for any shipping charges. SWIMWEAR/LINGERIE ITEMS CANNOT BE RETURNED OR EXCHANGED DUE TO SANITARY STANDARDS.Ĥ.Items must be able to be resold, therefore makeup on clothing from trying it on, odors (including perfume, cigarettes, animals, etc.) cannot be accepted and will be returned to sender. Please note if you purchased in-store, please email us for a return. To begin your return please visit our online portal within 14 days of your order being delivered to you. We are available by email to help you along the way! We do not recommend contacting us on social media as we receive a lot of spam messages and may not see your message in a timely manner.ġ. As of 8/1/22, we no longer need you to email us to begin a return. ![]() We accept returns for online and in store purchases. Our extended HOLIDAY RETURN PERIOD is from November through December, holiday returns must be initiated by January 15th. ![]()
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